FAQ

Frequently Asked Questions

Q: How long does shipping take?

A: Orders usually process in 2–4 business days, then ship depending on your location. You’ll get tracking as soon as it’s on the way.

Q: Do you accept returns or exchanges?

A: If something arrives damaged or not how you expected, reach out within 14 days. We’ll make it right.

Q: Where do you ship?

A: Currently we ship across the U.S., with international options coming soon.

Q: Are all drops limited?

A: Yup — once a drop is gone, it’s gone. That’s the HighVbz way.